Privacy Policy

Privacy Policy

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Privacy Policy

At KBM Tool Building Material, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information
  1. Personal Information: When you use our website or services, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
  2. Payment Information: If you make a purchase through our website, we may collect payment information such as credit card details or other payment method details.
  3. Usage Information: We may collect information about how you interact with our website and services, including your IP address, browser type, device information, pages visited, and time spent on our website.
2. How We Use Your Information:
  1. To Provide Services: We use your personal information to provide you with the products and services you request, including processing orders, delivering products, and communicating with you about your orders.

  2. To Improve Our Services: We may use aggregated information to analyze trends, monitor the effectiveness of our marketing campaigns, and improve the overall user experience.

  3. To Communicate with You: We may use your contact information to communicate with you about our products, services, promotions, and updates.

  4. For Marketing Purposes: With your consent, we may use your information to send you promotional materials and offers from KBM Tool Building Material or our partners.

  5. To Protect Our Rights: We may use your information to detect and prevent fraudulent activities, unauthorized access, or other illegal activities.
3. Information Sharing:
  1. Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, fulfill orders, or provide other services.
  2. Legal Compliance: We may disclose your information when required by law or in response to legal process or government requests.
  3. Business Transfers: If KBM Tool Building Material is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
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4. How we collect your personal information
  1.  We may collect personal information from you whenever you input such information into the website.
  2. We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies. 
5. Purpose of collection
  1. The purpose for which we collect personal information is to provide you with the best service experience possible on the website.

  2. We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

  3. By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.​

6. Access and Correction

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by KBM Tools and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. 

7. Sharing of Information
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or providing customer support. We may also disclose your information in response to legal obligations, enforce our policies, or protect our rights, property, or safety.
8. Your Choices
You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.
9. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website.
10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at sale@kbmtool.com

By using our website or mobile application, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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